• Returns - All items can be returned within 10 days of receiving  for a full refund (minus various credit card processing percentages). Buyer pays for return shipping on all returned items. Payment will be reissued to the original buyer within 14 business days.  The Curious Orange Store will refund the sale when said item has returned to 2845 Ivy Road, Charlottesville VA, in same condition as when it left. You may always contact us to speak about a return, as we are eager to make your decision to return an item a pleasant, smooth process. Please let us assist you. 

 

  • Holds -  Holds on items last for 48 hours. Not all merchandise can be put  "on hold". 
  • Store Credit -  Some items can be returned within 30 days of purchase for store credit (minus credit card processing fees). Any store credit allocated by The Curious Orange Store, is valid for 1 full year after time of original purchase date, and then expires. 
  •  Payment - Online we accept all Major Credit Cards, Paypal and other developing gateway processing methods. We will also work with you personally on the website to accept checks on certain items. After clearing an item on the website for sale in this manner, we would mark an item Sold, wait for the prompt arrival of your check, and then arrange shipping or pick-up of item. 
  • Shipping- The Curious Orange Store wants to help you in shipping solutions for all and any of your items. We offer and arrange 2-3 White Glove shipping agents, that are proven , insured and respected to get your larger, more fragile antique items in a timely manner. We box and ship items through UPS, Fed-Ex and the USPS. Some items have "Free-Shipping" included in the sale price. This will always be listed on the items listing page.